Process Improvement – Is it a Lottery?

This article provides an overview of the approach utilized to implement process improvement across its global organization without losing focus of its business drivers.

It provides a practical overview of how over a four year period an organization moved from CMM® Level 1 to Level 3 and is currently transitioning to CMMI® Level 4.

It will provide a candid insight including lessons learned and approaches adopted to achieve success.

It will also provide examples of significant and measurable business benefits that can be accrued from adopting a documented and repeatable process improvement framework.

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