Previous month, we were
undergoing Six Sigma Training and many members like me had different opinion on
the difference between Six Sigma & Lean and we requested trainer to explain
the difference between two methodologies/tools.
After the discussions, I really
wanted to come up with my own idea on how the differences can be articulated and
referred few blogs/sites (Obvious that it has been defined and articulated by
many guru’s….Nothing to re-invent J)
Thought, Lets articulate (Of
course not more than one page!!!) in my perception and also might help my team
members & share my thoughts to broader audience J
Let’s get on to the business…
Hopefully this information will be useful for a number of people.
Simple words - Lean is an
overall philosophy for continuous improvement which is based on the Toyota
Business System.
The six sigma methodology
was developed by individuals at Motorola with some outside help.
Lean is about delivering
value in the eyes of the customer through the continuous efforts to eliminate
waste (Any 8 wastes – Over Production, Waiting, Transport, Poor Process Design,
Inventory, Motion, Defects, Under Resource Utilization & Skill).
At this stage, I am sure my
team will come back to me with - “Chetan, How wastes can be related/interpreted
with respect to Software Industry”
Lean focuses on continuous
improvement while demonstrating respect for people. Lean is also a mindset and
an enabling strategy which helps organizations to effectively implement
business strategies and initiatives to achieve overall objectives.
Lean is about getting the
entire organization to make improvements on a daily basis – Its Cultural
Change.
I feel that if lean is
implemented correctly - Implemented Correctly - Is this a right word --- YES
Lean Implementer's/Lean
Leaders should ask right questions in helping the people who they work for, to
learn and discover the right solutions to the problems they are trying to
solve. Lean requires employee/member engagement, continuous learning and
employee empowerment.
Six sigma is a statistical
methodology for improvement and focuses on eliminating variation.
Six sigma and lean both
utilize the scientific method to solve problems.
Six sigma is primarily a
project based and top down approach.
Belts are trained to lead
projects and When i discuss with my domain friends on six sigma; friends advise
me; often in many organization we end up in doing things to people versus people.
There are many people who view
the belt approach as elitist when applied broadly. It does not promote truly
effective employee engagement at all levels of the organization.
A large number of
companies have found that they have struggled in successfully sustaining the
momentum in their six sigma deployments. My observation is six sigma
tends to be a push approach.
In my view what we should
be aiming to create is pull for continuous improvement throughout the
organization.
Six sigma, from my
standpoint/perspective, is a methodology that compliments and enhances lean.
Many of my friends who
implemented Six Sigma and now started using lean sigma approach have told me
they wish they had started with lean and enhanced their deployment with six
sigma.
I feel it makes more sense
to eliminate as much waste as possible upfront and then focuses on eliminating
variation.
As read somewhere, Toyota
has always used statistical methods in the appropriate situations. Currently the
trend is a major emphasis on lean implementations and a decrease in new six
sigma deployments.
I am sure that many people
have perspectives that are different from mine. Open to suggestions and we can
discuss….
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